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NPrinting requires a Dedicated NPrinting server service account and a dedicated license/token (Qlik Sense) or Named CAL/Desktop license (QlikView) which is assigned to its account. Some systems may be installed with identical accounts across the NPrinting services and QlikView or Sense services. The latter is not a supported configuration.
This article describes how to configure a dedicated NPrinting Server service account.
x The QlikView Desktop License is valid
For additional support resources, please visit the links below:
Note: Upgrading to NPrinting June 2019 or later versions removes the necessity for a dedicated user account and an assigned "Token" or "Analyzer" license.
To ensure NPrinting Connections work correctly, please take the following steps:
Or In a Single NPrinting Environment with Multiple NP Engines (Example PROD Environment with 3 NP Engines)
Note: NPrinting does not support the use of multiple domain environments. Specifically, the NPrinting service account used to run the NPrinting server service must be a user account that is in the same domain that the NPrinting server is a member of. The error in Figure 1.3 below may result when an external domain user account is used to install NPrinting with.
If using a QlikView desktop CAL rather than a CAL from the QMC
Figure 1.1 Configure Desktop License
Figure 1.2 Configure/Manually Assign a Named CAL for the NP service account (do not allow the NP service account to manually lease a Named or Session CAL)
Finally, the NP service account must have network folder and file full permission access to all network file/folder locations for which it must connect to ie: such as output file locations on the network etc. Failure to provide the NP service account with adequate computer and network permissions will result in data reload and task hanging and report generation failures. Also as a reminder if using QlikView Publisher, the QVW must be published to the NPrinting dedicated service domain user account in order to allow NPrinting Connections to that QVW on the publisher server.
NOTE: do NOT use a Professional License as this will cause connection, report preview and task failures. Use 'analyzer' license where applicable