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Qlik Support Updates Blog

Important and useful support information about end-of-product support, new service releases, and general support topics.

Digital Support
Digital Support

Hello Qlik Users!

Summer is upon us here in the States! How is everyone else faring around the globe?

That introduction by no means gives any segue into today’s blog topic, so I will jump right into it.

The Qlik April 2020 release included the Delayed Sync feature. You might be asking, “What is Delayed Sync?”. Well, the new delayed sync feature allows the product to operate for 60 days before connectivity to Qlik’s License Backend server (LBE) is required. This means that if your Qlik environment has limited internet connectivity or no internet connectivity, Qlik products can still be used without having to talk to our LBE to get the OK to use that product.  

The following Qlik products support Delayed Sync starting with the April 2020 version:

  • Qlik Sense Enterprise on Windows
  • Qlik Sense Enterprise on Kubernetes
  • Qlik Core
  • Qlik NPrinting

 

The feature is also available in QlikView April 2019 or later.

There is a temporary activation process that must be performed prior to using the Qlik software and we’ve documented the entire process for Qlik Sense Enterprise on Windows.

There are a few prerequisites that must first be met:

  • Qlik Sense Enterprise April 2020 or later installed on a server and ready to license
  • The signed license key (SLK) is accessible to the user retrieving the SLD
  • The LEF must include the attribute: DELAYED_SYNC;YES;;[enddate]
  • Postman or Powershell is installed on a system with internet access

 

Once those prereq’s are met, the next steps are simple:

  • Retrieve the SLD via Postman or Powershell on a system with internet access
  • Apply the SLD where the SLK would normally be applied in the QMC

The videos in both the Postman and Powershell articles walk you through each step as well as provide written instructions. The videos even include how to check the LEF for the DELAYED_SYNC;YES;;[enddate] attribute.

The Delayed Sync article also has a video that provides a more in depth walkthrough of applying the SLD in the QMC.

As stated above, this is a temporary activation and connectivity to the LBE must be made within 60 days of license creation (not activation). This can be done by opening the server for internet access or allowing access to port 443 to license.qlikcloud.com. For more information on this, please see How to Apply a Signed License Key. For more information on sign license keys, please see Qlik License Service: the advantages of QLS activation.

If you have any questions, please let us know in the comments below and we will reach out to the appropriate team if we do not have the answer. Please give this post a like if you found it useful and don’t forget to subscribe to the Qlik Support Updates Blog to stay up-to-date!

Kind regards,

Qlik Digital Support