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Qlik Support Updates Blog

Important and useful support information about end-of-product support, new service releases, and general support topics.

Digital Support
Digital Support

In response to the global outbreak of novel coronavirus (COVID-19), the health and safety of everyone in our Qlik community is a top priority as we protect our ability to serve our customers globally.  In light of recent developments, we have asked all non-essential Qlik personnel to work from home at this time.

 

Qlik has a large, broadly distributed workforce that gives us built-in business resiliency and redundancy.  We have deployed our business continuity plans that allow our personnel to use secure, remote technology to support our customers.  In particular, our support team is based around the globe and we do not anticipate any disruption in customer support.  We are also able to continue to provide consulting services to our customers remotely.

 

Qlik Corporate Responsibility is working with global organizations to assist with the response to the outbreak including Qlik Analytical Application development for the Global Private Sector Roundtable (PSRT). The PSRT was formed by private sector companies including Qlik, J&J, GE, Novartis, Merck, Chevron, UPS and many others to partner with agencies like the CDC and WHO to form a cohesive voice in support of health systems strengthening around the globe. The European Centre for Disease Prevention and Control (ECDC) is using Qlik to power their COVID-19 site. And, we’re also working with partners like Direct Relief and Team Rubicon to provide analytical support for timely response and support to the effected regions and individuals.

 

We value your continued partnership and confidence in Qlik.  As needed, we will continue to provide relevant updates to any affected customers. If you have any questions or concerns, please contact Qlik Customer Support

1 Comment
Luminary
Luminary

For folks in the community that want more resources, example apps, and more, check out the new COVID-19 Qlik Response group: https://community.qlik.com/t5/COVID-19/gp-p/covid-19-group 

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