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Important and useful support information about end-of-product support, new service releases, and general support topics.

Employee
Employee

Qlik NPrinting 16 - Important Support update

Commitment to our NPrinting customers

Support for Qlik NPrinting version16 is scheduled to end on March 31, 2019. However, based on customer feedback, Qlik has decided to continue Extended Support for all NPrinting 16 customers, who are current on maintenance, at no additional charge. Extended Support for NPrinting 16 will be available until March 31, 2020.

The availability of Extended Support for NPrinting 16 is to provide our valued customers with ample time to migrate to a fully featured and supported Qlik NPrinting product and is not an indication that customers should stay on NPrinting 16 indefinitely. Over the next year, Qlik will focus on adding remaining gap features from NPrinting 16 to NPrinting 18+ such as On-Demand for Qlik Sense®, advanced search filters, task notifications, variable filters, select excluded filters as well as variables in the email subject line and body. Additionally, Qlik is working to provide a migration tool to help customers migrate their reports, connections, filters and tasks from NPrinting 16.

Please find attached the full execute letter explaining this in detail, and the FAQ, or use the links below to view the documents.

Executive Letter

FAQ


Thank you