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Support Portal and Partner Portal: What are they and what do they offer?

The Support Portal –

What is the Support Portal? The Support Portal is a resource that links users to all their support needs from knowledge articles to creating  a case with the Support team.

 

What does the Support Portal have to offer?

All users have access to view public knowledge articles, quick links to the help site, community, training, and more.

Users enabled with Support Portal access will be able to login to the Support Portal and can access all that is mentioned above. Those users can also view licenses, see individual cases, and all cases linked to the company account.

 

Who can access the Support Portal? Any user can go to support.qlik.com to view public knowledge articles or submit a case as a guest, but only those with Qlik Accounts enabled with Support Portal access can login to the Support Portal to gain account and case information as well as manage cases online.

 

 

The Partner Portal

What is the Partner Portal? The Partner Portal is the gateway into Qlik for partners. It has all the information a partner needs to be successful in their partnership with us.

 

What does the Partner Portal have to offer? The Partner Portal has a few different access levels. Users can view leads, access marketing materials, access training and more. All users with a Qlik Account that are linked to a company with Partner Status will automatically be enabled with Partner Portal access. Other aspects of the Partner Portal that vary based on access level include:

  • Partner Green Line – a smooth enablement / Learning tool for partners
  • Qlik Market
  • Commerce – a Sales tool to manage Leads, Opportunities, and Quotes
  • QED – Qlik Education
  • QPMS – Qlik Partner Marketing Services
  • MDF Tool – Marketing Development Fund

 

Related articles:

How to access the Qlik Support Portal - https://support.qlik.com/articles/000050443

How to create a case - https://support.qlik.com/articles/000043153

How to access the Partner Green Line: https://support.qlik.com/articles/000048387

How to access the Qlik Partner portal: https://support.qlik.com/articles/000070418

How to Request Access to Qlik Market (for Partners) - https://support.qlik.com/articles/000029396

How to Access and Update your Profile Page in the Partner Portal - https://support.qlik.com/articles/000029396

 

If you need assistance with Support Portal or Partner Portal access, please contact Customer Support via live chat or by creating a case in the Support Portal.

 

Things are always changing in the digital world. Join the last Qlik Insider webinar of the year on November 20th to stay up to speed. - https://go.qlik.com/QlikInsider?sourceID1=CKM - Don't get left behind! Sign up with the link today.

 

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