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Important and useful support information about end-of-product support, new service releases, and general support topics.

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Unable to access the extended downloads page but can access the Support Portal/Partner Portal

So you can login to support.qlik.com, and/or partners.qlik.com, but when you try to access the downloads page you are taken to the demo download page.

 

Since you can login to the Support Portal/Partner Portal, you should have access to the extended downloads page. This is most likely a cache issue. To resolve this, you need to clear your cache and refresh your browser before logging into www.qlik.com and navigating to the downloads page. You can also test in a private/incognito browser. 

 

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Related Article:

 

Join our Customer Success team for the Welcome to Qlik Webinar on Tuesday August 13th, 2019.

The Webinar is now posted on Community and open for registrations:
https://community.qlik.com/t5/Community-Corner/quot-Welcome-to-Qlik-quot-Webinar-Tuesday-August-13-2...

Another great resource for new users: https://help.qlik.com/onboarding