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Niall_Gillick
Former Employee
Former Employee

The Global Support organization is happy to announce improvements to our Qlik Support Portal.  The “new look” portal offers new designs aimed at helping you find answers and information more easily.  By highlighting engaging content and using intuitive navigation, our goal is to enhance your self- service experience.  

We look forward to providing you:

  • Topic and product based content for the anonymous user
  • Universal navigation and new custom page designs
  • Easy visibility and connectivity to additional Qlik resources (Community, Help, QCC, YouTube Channels, Cloud status)
  • Enhanced navigation to existing functions such as My Environments, My Licenses and My Cases for the authenticated users
  • More “1-click” navigation
  • Organized resources and knowledge content based on popular searches and usage

Finally, we’ve made it even easier for you to engage our vibrant Qlik community product forums where you can ask your questions and look for solutions, tips and tricks from over 68,000 Qlik product users.  

Check out our preview video https://support.qlik.com/articles/000073402

Our maintenance window for Go Live is over the weekend of May 11/12.  See Portal Maintenance announcement in the  below comments.   

If you have any questions, please feel free to comment.  We’ll be monitoring and updating you as our progress for deployment continues. For those of you attending Qonnections, please visit our Support Kiosk to share your feedback.

Niall Gillick
Senior Global Support Director, EMEA  

4 Comments
Sue_Macaluso
Community Manager
Community Manager

This is great news, thanks!

1,591 Views
ToniKautto
Employee
Employee

@CMP please post your question in the product forum to get help from other community members. 

QlikView Layout & Visualization might be a suitable forum; 
https://community.qlik.com/t5/QlikView-Layout-Visualizations/bd-p/qlikview-layout-visualizations

1,560 Views
Susan_Verona
Employee
Employee

Support Portal Maintenance this weekend!


May 11-12 we will be doing Support Portal maintenance that could cause temporary portal inaccessibility.

Bear with us, and if you experience any issues with the Support Portal during this timeframe, please try again in a few hours.

In the meantime, check out the following to learn more:

 

 

Kind Regards,
Qlik Support

0 Likes
1,157 Views
Susan_Verona
Employee
Employee

We hope you have checked out our new look  Support Portal!

By now, I am sure you have watched the Demo of the new Support Portal.

We are not stopping here though, therefore we would value your feedback on the changes we have made so far, as well as suggestions on further improvements.

Go here to submit your feedback or add your comments & ideas to this post.  We're listening.  If you are at Qonnections this week, please stop by and visit the Global Support booth.  We'd love to meet you.  

Thank you, 

Qlik Support

912 Views