Hello Qlik Sense Users We are pleased to announce a pilot program called Patch Wednesdays*. The aim of the new program is to have a more consistent delivery timeline and better planning within Global Products. Patches will be released every two weeks, and you guessed it, on Wednesdays! With that being said, we'd like to note that the following patches were released today and are now available on the download site. November 2019 Patch 1 - details on included fixes can be found hereSeptember 2019 Patch 2 - details on included fixes can be foundhereJune 2019 Patch 6 - details on included fixes can be foundhereApril 2019 Patch 5 - details on included fixes can be foundhereNovember 2018 Patch 8 - details on included fixes can be foundhere Thank you for choosing Qlik software. As always, please follow best practices when upgrading any software and make sure you back up your system before making changes. Kind regards,Global Support *The terms of this program are under review and are subject to change. ...View More

UPDATE TO PREVIOUS POST - December 5, 2019 Following the statement below we have received quite a bit of feedback from passionate Qlik users and partners who are getting a great amount of daily value out of Qlik’s products and services. As a result of this feedback we would like to share with you the following information and updates regarding key areas of concern. API Developer access to development tool: We realize that Qlik Sense Desktop is an integral part of many API developers in our community, and a solution will be provided prior to June 2020 that will provide similar or better ability to develop with Qlik's APIs and will be communicated via our Qlik developer community, Qlik Branch. Ability to easily try Qlik Sense for extended periods of time: We will continue to invest in making it easier and faster for anyone (not just Windows users) to try Qlik Sense via a cloud-based trial approach with Qlik Sense Business.We recognize that it is not always possible to make a decision in 30 days, so trial users will be able to extend their trial for an additional 15 days on their own.If additional time is need to make a decision, trials can be extended further, we only ask our trial users engage with a sales person who can assist with your evaluation of Qlik Sense. Ability to keep data offline while trying (and using) Qlik Sense: We have prioritized enabling Qlik Sense Desktop to authenticate via Qlik Cloud Services which would enable Qlik Sense Business users to also use Qlik Sense Desktop.This will enable paid and trial users to keep their data local if they choose. Access to Qlik Sense for key influences and promoters of Qlik: We will continue our investments in e-commerce capabilities so we can grant faster, easier and more customized access to Qlik Sense.This capability is much more than the ability to just buy Qlik Sense via a credit card, also giving Qlik the ability to efficiently service special groups via programs such as ourAcademic Program,Corporate Responsibility Programsoftware grants and ourPartner Program. Thank you all for the on-going feedback, suggestions and dialogue. Qlik is very thankful to have a vibrate and passionate community. We are listening and appreciate all the feedback. ______________________________________________________________________ Posted December 3, 2019 To adapt to changing customer preferences and in alignment with enterprise cloud vendors industry practice, Qlik is moving away from a ‘freemium’ model for both its cloud and desktop versions of Qlik Sense, in favor of a time limited trial. This means that both Qlik Sense Cloud Basic and Qlik Sense Desktop will cease to be free. It is important to note that Qlik Sense Desktop will remain a supported part of our Qlik Sense product family. We began this process in August with the launch of Qlik Sense Business and migration of Qlik Sense Cloud users and now we are beginning the process for Qlik Sense Desktop. We are aware this is a change for many of Qlik Sense Desktop users so we will be making these changes progressively over several months to allow you to plan accordingly. We will start by removing the download from qlik.com, then Qlik Sense Desktop will notify users of the change and finally free use of Qlik Sense Desktop will stop. Key Changes and Dates: December 2019 through January 2020: Free downloads of Qlik Sense Desktop will be removed from Qlik’s websites. During and after this period, Qlik Sense Desktop will still be available via the customer download site. If you do not have access to the customer download site then you can use this temporary download link to get the most recent version of Qlik Sense Desktop and continue free use. During this period there will be no physical changes to Qlik Sense Desktop. February 2020: When launching Qlik Sense Desktop, it will display an alert of the upcoming changes (and linking to this posting). This display will be generated in all versions of Qlik Sense Desktop (including previously released versions). At this time, users can continue to use Qlik Sense Desktop for free however we strongly recommend users start transitioning to a paid edition of Qlik Sense either by starting a trial of Qlik Sense Business or by authenticating Qlik Sense Desktop against Qlik Sense Enterprise on Windows. 30 June 2020: Free access to Qlik Sense Desktop will cease. To continue to use Qlik Sense Desktop users must authenticate against Qlik Sense Enterprise on Windows. Users will still be able to access the Qlik Sense App (QVFs) via their local file system and copy the files to other editions of Qlik Sense. After 30 June 2020: Qlik Sense Desktop will continue to receive updates and will remain a fully supported Qlik Sense client of paid deployments using Qlik Sense Enterprise on Windows. FAQ (updated) Can I use Qlik Sense Business to unlock Qlik Sense Desktop? No, currently the only option is to authenticate Qlik Sense Desktop against Qlik Sense Enterprise on Windows. We are working to provide authentication via Qlik Cloud Services including Qlik Cloud Business. Can I use an older version of Qlik Sense Desktop and continue free use? No, all versions of Qlik Sense Desktop will no longer allow free access after 30 June 2020. Can I buy Qlik Sense Desktop as a standalone? No, to continue to use Qlik Sense you will need to subscribe to Qlik Sense. Can I still use Qlik Sense Desktop for app development and/or offline access as part of a wider Qlik Sense Enterprise deployment? Yes, however, you must authenticate Qlik Sense Desktop against Qlik Sense Enterprise on Windows. How do I try Qlik Sense if I cannot upload my data to the cloud? Please contact our sales team to discuss our multi-cloud capabilities which give you the choice of where your data resides. I’m an API developer and I use Qlik Sense Desktop for my development work, how will I do this after June 2020? We realize that Qlik Sense Desktop is an integral part of many API developers in our community, a solution will be provided prior to June 2020 that will provide similar or better ability to develop with Qlik's APIs and will be communicated via our Qlik developer community, Qlik Branch. ...View More

Hello All Qlik Customers, November has been a busy month for Qlik Sense releases. So, as we embark upon the holiday season, we want to take a moment to highlight those new releases. Major releases Qlik Sense November 2019 introduces expanded cloud connectivity, new visualization capabilities, enhancements to cloud hub, reporting improvements and more. To learn more about what this release has to offer, please be sure to visit our Qlik Product Innovation Blog. For additional details, including product defect fixes, please review the release notes here. Qlik Sense NPrinting 2019 introduces the Qlik NPrinting Migration tool, Improvements in On-Demand Reporting and Variable logic. To learn more about this release, including product defect fixes, please review the release notes here. Qlik Sense PatchesDuring the month of November, we have also released a number of Qlik Sense patches as shown below. Qlik Sense November 2018 Patch 7 - details on included fixes can be found here Qlik Sense February 2019 Patch 5 - details on included fixes can be found hereQlik Sense April 2019 Patch 4 - details on included fixes can be found hereQlik Sense June 2019 Patch 5 - details on included fixes can be found hereQlik Sense September 2019 Patch 1 - details on included fixes can be found here As always when upgrading any software, make sure that you backup your system and applications before doing any installation and follow upgrading best practices. Thank you for choosing Qlik software. We wish you a Happy Holiday Season! Kind Regards, Global Support ...View More

When purchased, our Qlik products are delivered with a 16-digit license key. How that key is applied may differ depending on your requirements or the version of the product. We’re here to tell you a little about that. Generally, you’ll have two activation options: The Signed License key (SLK), available for Qlik Sense, and ABDI. And a combination of the 16-digit key, a control number, and the License Enabler File (LEF) Note: These license activation methods cannot be mixed. A license activated with an SLK cannot also be activated using the key + control number method. Customers who have been using Qlik the longest are likely familiar with the LEF method already, while the SLK may not be as widely known yet, which is why we frequently get questions around it. In this blog post, we will cover the differences between the two activation methods, as well as what benefits the Signed License key brings to the table. Details on how to activate them will follow in the second post to this short series. What is a Signed License Key (SLK)? The SLK is an encrypted JSON web token used to activate Qlik Sense Enterprise or ABDI. It contains product information, available access types for users, and any applicable product add-ons or limitations. An SLK is currently optional for Qlik Sense Enterprise on Windows and should not be used with license tokens. You cannot change from an SLK activated system to a LEF activated system. The SLK requires online connectivity to our licensing server for both activation and continued operation. For information on how to apply an SLK, see How to Apply a Signed License Key The SLK is mandatory for: The use of Qlik Sense Analyzer Capacity licenses Any deployments using Qlik Sense Enterprise on Kubernetes or Qlik Sense Enterprise on Cloud Services, as well as Multi-Cloud (a combination of Qlik Sense Enterprise on Windows and Cloud offerings) Unified Licenses, which combine Qlik Sense and QlikView See Qlik product licenses for more information. What is a License Enabler File (LEF)? Every license has a LEF. Each 16-digit license number that you get can be translated into a LEF, regardless of the method used to activate the license. The LEF itself contains all the instructions for the Qlik Product, such as license level, numbers of users, access types available for assignment, as well as all the limitations or add-on. When applying your license using the license number and control number, the LEF will be downloaded to the product during activation­. It will be updated with each refresh request. The first line of the LEF is always your 16-digit license number and it ends with a checksum so that an unauthorized alteration of the content is impossible. It requires a control number for activation You can change from a LEF activated system to an SLK activated system (but not the other way around). Always use LEF activation if your license has tokens. The LEF can be activated offline and used offline, see How to license a QlikView or Qlik Sense server without Internet access for details. The LEF activation method is currently required for: Core-based licenses And token-based licenses See Qlik product licenses for more information. How do I get an SLK? Your signed license key will be sent to you in the license delivery email. If you did not receive your SLK via email, please contact Customer Support. Please make sure to provide the corresponding 16-digit license key and the Support team will be able to get the SLK for you. There is no way to get the SLK from the Support Portal at this time. Benefits of using an SLK Using the Signed License Key makes more product and deployment options available to you. Examples of these are: Multi-site deployments, such as connecting a Qlik Sense Enterprise site with a QlikView Server deployment using Qlik Sense Enterprise license options. This is enabled by accepting a Dual-Use offer for each QlikView deployment that should be enabled for a Unified License scenario. Multi-geo deployments, such as having Qlik Sense Enterprise sites in different locations using the same list of users. Qlik Sense Enterprise for Kubernetes and Qlik Cloud Services. Either stand-alone or in a multi-cloud setup. Consumption-based licenses, such as Qlik Sense Enterprise Analyzer Capacity. This additional user license is possible to use in a single or multi-cloud scenario. All the above is enabled by the use of the Signed License Key. This is made possible by the local deployment syncing all entitlement data (assigned users access, etc.) with all available deployments sharing the same SLK. The synchronization is done using the Qlik Licensing Services and our license backend hosted in Qlik Cloud. If you are curious about more information around the Qlik Licensing Service, see the Qlik Licensing Service Reference Guide. How do I get a LEF? You can get the LEF and control number from the Support Portal by following the steps outlined in How to request a control number and LEF. And this is it for an overview of our available license types and activation methods. We’ll follow this up with part two soon, detailing the move from a LEF activated license to an SLK. Until then, give this post a like if you found it helpful! And please let us know if you have any questions or feedback in the comments. ...View More

Did you know the QCC, Qlik Continuous Classroom, offers self-service learning, 24/7? Choose what, how, and when you want to learn with material for all skill levels. The QCC offers webinars, instructor-led trainings, online courses, and certifications. Want to grow your knowledge but don’t know where to start? Select the Content Library in the QCC for suggested topics like Free Courses, Business Analyst, Data Literacy Courses, and more. The Course Calendar is a great place to find global, course, group, and user events. Anatomy of a Learning Module Learning is organized into 'modules' which may be completed within a single sitting, allowing you to choose the best time to focus your attention on a particular topic. Each module has seven components: Interactive video A mix of slides and demonstrations where you should follow along using example files Example files Download the files which will be used for the video demonstrations and exercises Self-paced practice Instructions are provided so that you can use example files to complete the exercise Takeaway document Important notes from the video presentation Test yourself Complete a 5-question quiz Version information Shows which version the module was built on and provides links to previous versions Get answers Your link to forums and office hours (available with subscription) Are you a Qlik expert and want to go beyond the QCC courses? You can earn a qualification! After learning from the many courses in the Continuous Classroom or taking an associated instructor-led training course, consider earning a Qlik Sense Qualification (certificate and digital badge) to prove your fundamental skills and knowledge of Qlik Sense. These Qualifications are earned after building a Qilk Sense application and completing an exam which tests your fundamental and applied knowledge. This is available with a paid subscription, instructor-led training course purchase, or as a member of the Academic Program. What's the difference between a Qualification Exam and a Qlik Certification? Qualification Exams are fundamental-level exams taken within the Qlik Continuous Classroom. Qualification Exams are offered for Qlik Sense Business Analysts and Data Architects only. They are included in a paid subscription to the Qlik Continuous Classroom, or by attending one of our associated instructor-led training classes. The content in these aforementioned resources is sufficient to pass the Qualification Exams. Qlik Certification Exams are designed for experienced Qlik experts. The QlikView and Qlik Sense Certification Exams are expert-level exams for Business Analysts, Data Architects, and System Administrators. These exams cost $250 USD each and are delivered by Pearson VUE. Training, plus hands-on experience in several production environments is needed to pass the Qlik Certification Exams. Qlik Certification Exams are a requirement of the Qlik Partner Program for most partner types. Related Links QCC > about > learn more - https://qcc.qlik.com/course/view.php?id=308 25% off QCC for a limited time - https://support.qlik.com/articles/000085753 Follow us on social media! Qlik LinkedIn - https://www.linkedin.com/company/qlik/ Qlik Twitter - @qlik Qlik Facebook – https://www.facebook.com/qlik/ ...View More

Things are always changing in the digital world. Join the last Qlik Insider webinar of the year on November 20th to stay up to speed. - https://go.qlik.com/QlikInsider?sourceID1=CKM Don't get left behind! Sign up with the link today. If you have any questions, let us know in the comments section. Thanks! ...View More

The Support Portal – What is the Support Portal? The Support Portal is a resource that links users to all their support needs from knowledge articles to creating a case with the Support team. What does the Support Portal have to offer? All users have access to view public knowledge articles, quick links to the help site, community, training, and more. Users enabled with Support Portal access will be able to login to the Support Portal and can access all that is mentioned above. Those users can also view licenses, see individual cases, and all cases linked to the company account. Who can access the Support Portal? Any user can go to support.qlik.com to view public knowledge articles or submit a case as a guest, but only those with Qlik Accounts enabled with Support Portal access can login to the Support Portal to gain account and case information as well as manage cases online. The Partner Portal What is the Partner Portal? The Partner Portal is the gateway into Qlik for partners. It has all the information a partner needs to be successful in their partnership with us. What does the Partner Portal have to offer? The Partner Portal has a few different access levels. Users can view leads, access marketing materials, access training and more. All users with a Qlik Account that are linked to a company with Partner Status will automatically be enabled with Partner Portal access. Other aspects of the Partner Portal that vary based on access level include: Partner Green Line – a smooth enablement / Learning tool for partners Qlik Market Commerce – a Sales tool to manage Leads, Opportunities, and Quotes QED – Qlik Education QPMS – Qlik Partner Marketing Services MDF Tool – Marketing Development Fund Related articles: How to access the Qlik Support Portal - https://support.qlik.com/articles/000050443 How to create a case - https://support.qlik.com/articles/000043153 How to access the Partner Green Line: https://support.qlik.com/articles/000048387 How to access the Qlik Partner portal: https://support.qlik.com/articles/000070418 How to Request Access to Qlik Market (for Partners) - https://support.qlik.com/articles/000029396 How to Access and Update your Profile Page in the Partner Portal - https://support.qlik.com/articles/000029396 If you need assistance with Support Portal or Partner Portal access, please contact Customer Support via live chat or by creating a case in the Support Portal. Things are always changing in the digital world. Join the last Qlik Insider webinar of the year on November 20th to stay up to speed. - https://go.qlik.com/QlikInsider?sourceID1=CKM - Don't get left behind! Sign up with the link today. Please like this post if you found it helpful and let us know if you have any questions in the comments below. Thanks for reading! ...View More

Hello All Qlik Sense Users, If you are using Core Based licenses, we have been alerted that a high number of end users are encountering the following error: "You cannot access Qlik Sense because you have no access pass" At this time, the issue is under investigation with our Internal Licensing team and updates will be provided as soon as we understand the cause. For additional updates, we ask that you refer to the following article Core Base License error "You cannot access Qlik Sense because you have no access pass" Regards, Global Support ...View More

Learn as you go with self-paced learning Subscribe today and enjoy big savings With Qlik, there’s always something new you can learn. And the Qlik Continuous Classroom is the perfect place to do it. For a limited time, we’re offering 25% off your new full-year subscription if you purchase by December 31, 2019*. Whether you’re a BusinessAnalyst or Data Architect, our role-based learning makes it easy to get up to speed and sharpen your skills – from anywhere, anytime. Your subscription gets you: 24/7 on-demand learning that’s self-service and self-paced Hands-on exercises, quizzes, assessments and quick reference guides Cutting edge content added and updated regularly Advanced search for all content, even within videos Live chat with instructors during webinars and one-on-ones The chance to validate your skills with a Qlik Sense Qualification Subscribe today and access all the learning content that’s right for you in the Qlik Continuous Classroom for 12 months. And save 25% while doing it. Purchase by December 31, 2019* to save 25% off your full-year subscription. Be sure to use promotion code LEARN2019 More Ways to Save: Empower your team or your entire organization with a 25% off discount on Corporate Subscriptions until December 31st*. Corporate Subscriptions available for up to 10, 50, 250, 1000 Users or Unlimited access to Qlik Continuous Classroom. To benefit from our 25% off discount in addition to the bulk savings in our Corporate Subscriptions,contact your regional Education team. Subscribe today using promotion codeLEARN2019 * Valid only on new, 12-month individual and corporate subscriptions. Previously purchased subscriptions are not eligible for this discount and no credits or refunds will be given on prior purchases. Offer expires December 31, 2019. ...View More

After registering for a Qlik Account on Qlik.com, no activation email arrives to activate the Qlik Account. OR: No password reset email arrives when attempting to reset the password. Don't worry you'll be logged in soon! Follow the troubleshooting steps below to find out what you can do. Troubleshooting steps: Check your Spam/Junk folder. Sometimes the email gets sent there. Contact your internal IT to find out if Qlik emails were blacklisted by your mail server firewall and ensure that "qlik.com" and "sendgrid.net" (This is the third party app Qlik Account is using to send activation and password reset email) are added to your safe senders list To trigger a new Activation/Password Reset email: go here (https://qlikid.qlik.com/resetpwd) and enter your Qlik ID or email address and select "Find My Username/Password" If the Activation or Password Reset email still does not arrive to your email inbox, Contact Customer Support via the Support portal. When contacting Support, please provide your username and/or email. Related articles No activation or Password Reset emails arrives https://support.qlik.com/articles/000015561 How to reset password - https://support.qlik.com/articles/000002830 How to register for a Qlik Account - https://support.qlik.com/articles/000002823 From now until December 31st Qlik is offering 25% off new, 12-month, Individual and Corporate subscriptions to Qlik Continuous Classroom, Qlik’s on-demand learning platform. https://community.qlik.com/t5/Qlik-Education-Discussions/YEAR-END-SAVINGS-Save-25-on-Qlik-Continuous-Classroom/m-p/1628192 ...View More