Qlik Community

Ask a Question

QlikView Administration

Discussion Board for collaboration on QlikView Management.

Announcements
Sept. 16, Qlik Product Portfolio Strategy and Roadmap for Data Integration 11 AM ET REGISTER NOW
cancel
Showing results for 
Search instead for 
Did you mean: 
geminihzh
Specialist
Specialist

APPCRASH when open file after update to 11.20 SR9

Hi, all,

Yesterday, we updated qlikview, both the desktop and server to the newest version 11.20 SR9, 12664.

We are happy that it solved some problem for the display of the dash in browser.

But then we start to have problem to open an old dash. It even can not be opened by using the new version.

But all other dashes work fine. Only one dash has the problem.

I restarted all the qlikview services. And it dose not help.

The error info from qlikview is as below, any clue about this?

-------------------------------

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: Qv.exe

  Application Version: 11.20.12664.0

  Application Timestamp: 545760a7

  Fault Module Name: unknown

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception Code: c0000005

  Exception Offset: 000000000c7f34b8

  OS Version: 6.1.7601.2.1.0.272.7

  Locale ID: 1043

----------------------------

Thanks very much

2 Replies
geminihzh
Specialist
Specialist
Author

Tried it again this morning. Still have this problem.

Dose anyone has any idea?

Thanks~

Zhihong

geminihzh
Specialist
Specialist
Author

Hi, all,

We temporarily downgrade the desktop to SR8, and it works.

Hope the problem/bug can be fixed, then we can do a upgrade to the latest version later.

Thanks for all your attention.

Zhihong