AccessPoint trouble in QlikView Desktop May 2023

[PastusheniA]

We have a cluster of 2 QV servers.

Access for users is organized through QlikView Desktop Client.

The user run QlikView Desktop and takes the following steps:

1. File -> Open URL…
2.  go to http://qvs/qlikview/index.htm
3. choosing an application in AccessPoint page

Usually apps opened in QlikView Desktop mode, but after updating to the QlikView May 2023, apps opening in Ajax Client mode inside QlikView Desktop.

Are there any settings allowing to return previous behavior?

P.S.

File -> Open in Server -> QVP: // QVS

It works as before, but Load Balance does not work like that.

[Maria_Halley]

@PastusheniA 

Hi,

First think to check, are the users using EDGE in compatibility mode, where the plug in is installed? Have you upgraded the plug in also?

If you go to access point, and click on "view details" for a document and choose Plug in, does that work?

There is a setting in the QlikView Webserver (in QMC) that controls default client. So also check that is set correctly.

[PastusheniA]

Hi,

I think you misunderstood me.

Plugin doesn't need for this scenario, and any browser too. Only QliView Desktop Client.

You can see more details in this topik:

https://community.qlik.com/t5/QlikView-Administration/AccessPoint-in-QlikView-May-2023/td-p/2103812

Thank for you help.