Solved: Authenticated User Session Logging on Qlik 12.50 A... - Qlik Community

pedromfreire · ‎2020-08-05

Hello everyone,

We've notice after upgrading QVWS to April 2020 release (12.50) a difference in Authenticated User sessions logging: Previously both "Authenticated user" and "Identifying user" fields had the same information in the log file, now only Identifying user is showing user information.

That was apparent in Governance Dashboard 2.0, as all user sessions since the upgrade were labeled "Anonymous".

Does anyone have had the same issue? Could it be related to the upgrading procedures or logging configuration?

Thank you for your help!

Best regards

Pedro Freire

Brett_Bleess · ‎2020-08-19

You will find the link for the Governance Dashboard downloads in the following Help link:

https://help.qlik.com/en-US/governance-dashboard/Content/QV_GovDashboard/Getting-Started-with-the-Go...

The latest version will be there.

Regards,
Brett

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haty · ‎2020-08-18

We are having this same issue since upgrading the QV Server to 12.50 (aka April 2020). We have the latest version of the Governance Dashboard that Qlik have released. Can anyone worked out a fix? Qlik is there a new Governance Dashboard that works with 12.50?

pedromfreire · ‎2020-08-18

Hello Haty,

We realized that Authenticated user information was not being logged by the QVWS in the April 2020 version but the Identifying user field, that in our case used to have the same information, was still showing session user id, so we managed a small workaround changing GD original script:

In the Sessions tab under SUB Sessions (fname) change the original line:

from:

if(len([Authenticated user])>0,lower([Authenticated user]),'Anonymous') as Authenticated_User,

to:

if(len([Authenticated user])>0,lower([Authenticated user]),if (len([Identifying user])>0,lower([Identifying user]),'Anonymous')) as Authenticated_User,

Then we rebuild all the GD working QVDs and managed to read both QVWS log versions

Please be aware if support limitation on changing GD original script.

Hope this works for you.