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klaus_feldam
Creator II
Creator II

Automatic Reload of QVW Stopped working - Stops at "Start saving document"

We have a QVW, which has stopped reloading automatically.

The job normally takes 1 minute to run and has been running every 20 minutes for a long while (months).

A manual reload of the QVW works fine and we have found no apparent error messages in any of our log files.

The last entries, however in the Tasklog (DistributionService) are

"Reload finished successfully

Start saving document".

It never finished the save and close tasks.

The only error message that we can see in our Event Log is:

300ErrorShared: Error on ReadBlob for object of type MetaServiceData, user: , id:

Could that be related to what we are seeing?

Any ideas of what may be going on?

Version information (Please note that we are NOT using Publisher):

Product Information

  Product name QMS Backend Core x64

  Client Build Number 11.20.12451.0

  Target Platform x64

  Publisher License Key No License

  Service authentication AD groups

Machine Information

  Computer Name

  Operating System Version Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)

  .NET Version 4.0.30319.18444

  Physical Memory 31249Mb

  Available Memory 25836Mb

CPU Information

  CPU 0 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

  CPU 1 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

  CPU 2 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

  CPU 3 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

ReloadEngine

Product Information

  Product name QlikView Distribution Service x64

  Client Build Number 11.20.12451.0

  Target Platform x64

Machine Information

  Computer Name

  Operating System Version Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)

  .NET Version 4.0.30319.18444

  Physical Memory 31249Mb

  Available Memory 25836Mb

CPU Information

  CPU 0 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

  CPU 1 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

  CPU 2 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

  CPU 3 Intel(R) Xeon(R) CPU E5-2670 v2 @ 2.50GHz

10 Replies
Not applicable

I am facing same problem reload from server stuck sometimes. Can u please provide  some solution