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j_qlikview
Creator
Creator

CAL Assignment not working

Hi,

Dynamic CAL assignment is not working i did enabled the Dynamic CAL assignment  and click the apply button.When user was trying to access the Access point it is showing the error message " Access denied: The server(QVS) has no user CAL for your account . please contact your system admin ( we are having the NFTS Authentication). Please advice...

Thanks,

Jahnavi !

1 Solution

Accepted Solutions
Not applicable

Given the circumstances I think you should contact Qlik Support.

View solution in original post

10 Replies
Not applicable

Check if there are any CALs available (Named, Document, etc.).

Go to the QMC, System, Licenses and see if there are any CAL available. Also, there you can see the Named CALs assigned to users and you might want to remove some of them and erasing (after 24h) to another user(s).

j_qlikview
Creator
Creator
Author

Over all more 1556 cals are still Avilable and all these days we are doing the Manual Assignment recently we had decided to assign it Dynamic but  Dynamic Assignment was not working on any of our 4 Environments.

Thanks,

JAN

Not applicable

1556 Named CALs available?

Do you have any users which have a Named CAL already assigned and they can use it and open any QV app?

With 4 environments you mean 4 nodes of a cluster or 4 different QlikView Servers (i.e. 1 Dev, 1 Test, 1 PreProduction and 1 Production.)? If they are different QV Servers (different license keys) they will have different CALs and different CAL assigned / available.

prabhu0505
Specialist
Specialist

Did you grant access to user for the document?

If yes then it should have section access issue. Add the intended user to list.

j_qlikview
Creator
Creator
Author

1556 cals on production env and if i assign cals manually everything works f9 but dynamic cal assigment in not working.

j_qlikview
Creator
Creator
Author

Yes users have access to documents and their is no section accesson it and assigning cals manually everything works f9 but my problem is dynamic cal assignment is not working.

prabhu0505
Specialist
Specialist

If possible restart qv server service and see.

j_qlikview
Creator
Creator
Author

Yes i did restarted the server and even restarted all the services.

Not applicable

Given the circumstances I think you should contact Qlik Support.