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Can't add Named CALs anymore

Hi

Today I was trying to assign a Named CAL to a user the same way I did in the past and it did not work.

The QVS's authentication is NTFS and I have unused licenses to this user.

I can click the icon to assign new Named CALs and search for the user I want, and get to the screen below.

Screen Shot 2015-04-14 at 4.14.00 PM.png

But when I hit "Apply", the user vanishes and I am not allowed to assign the CAL.

Screen Shot 2015-04-14 at 4.02.01 PM.png

Does anyone have any idea of what is going on?

Thanks

Tomás

2 Replies
Not applicable
Author

Hi there,

What you did seems right and how QMC responded is also correct. The user has now been assigned a license. Once he opens any of the dashboards there would be a timestamp under 'Last Used' until then it will be blank. For some reason as soon as you add them it assigns '12/31/999' as Last Used and when you hit apply it disappears which makes sense because you just assigned so there wont be a Last Used.

Anyways the user should now have a named cal. Ask them to open a dashboard.

Thanks

simsondevadoss
Partner - Creator III
Partner - Creator III

Remove the user. Restart the services and try adding the user again