Every Sunday since upgrading to this version (4 weeks) the Server stops processing between 3:30am and 5:00am. Upon investigation, the server displays as active, but the only option in the service screen is the 'Start' service button. In the QMC, the message 'Publisher is down' is displayed.
After starting the service, everything is fine until the next week.
I've reviewed all the logs and nothing indicates why or when the service stopped. The next entry is the 'Initializing QlikView Distribution Service... Please wait..', after the service is started.
Is this a known issue in SR12? Has anyone else experienced similar symptoms?
I'm upgrading to SR13 at the earliest availability, but am curious if this will address the issue. Is anyone seeing this issue in SR13?
What build version of QVS/Pub are you running. As Bill Britt stated in a previous post, there was a bug in build versions 11.20 SR10, SR11, and SR12.
Check the Windows Application Logs, there will be the following entries:
Source: .NET Runtime Application: QVDistributionService.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Net.Sockets.SocketException followed by:
You can also verify whether this issue is present by running netstat -aob > ports then searching for :666 which will show QDS is listening on this port on the QDS machine.
If you are running a more recent version - 11.20 SR13 and above - and the Distribution Service is failing regularly at certain times of the day/night, then ensure that any system scanning software, such as anti-virus, spyware/malware, etc. has the QlikTech directories explicitly excluded from all scanning.
Principal Technical Support Engineer with Qlik Support Help users find answers! Don't forget to mark a solution that worked for you!
