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vchuprina
Specialist
Specialist

Distribution task fails on all nodes after reload is completed

Hi guys,

I've updated the application: removed a sheet from the application, removed some outdated dimensions, and added a few new dimensions.

Qlik reloads application without any errors, but during distribution we receive errors.

At the same time, the previous version works fine.

Some of the users have bookmarks created based on objects, columns which I removed during the update.

The screen from the log file is attached.

Has anyone met this issue before? Is it possible that bookmarks cause the problem?

 

Regards,

Vitalii

 

 

 

 

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1 Solution

Accepted Solutions
Daniele_Purrone
Support
Support

Hi @vchuprina !
If the server load is the problem, you might choose to distribute to folder, instead. You'd need, of course, to pick up one of the document folders as destination.
This way, you'll bypass the QVS service so you won't have to worry about its load.

If you'd rather troubleshoot this, you'd need to check the task logs, as suggested by @Chip_Matejowsky . If they show any error QVS side, you'd need to check the QVS Event logs at around the same time.
However, in most cases, switching to distribute to folder will solve this.
As mentioned 

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.

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4 Replies
Daniele_Purrone
Support
Support

Hi @vchuprina ,
the tshared file (which contains the bookmarks) doesn't have any role at distribution.
I am assuming you modified the source document. When you say "the previous version works fine" does it mean that you have two separate source documents, distributed by two different tasks? Or do you just change back and forward the source document for testing purposes?
If it's two separate tasks, are they completely identical?

What are you distributing to, QVS? Folder?

I would suggest that you check the actual task log, and not the root log, as it will contain more information.
To reach the task logs, from the main Qlikview Distribution Service Log Folder, go into the subfolder named with the task running date (example: C:\ProgramData\QlikTech\DistributionService\1\Log\20220110) and then the one with the running timestamp/task name (example: C:\ProgramData\QlikTech\DistributionService\1\Log\20220110\083053 - Name of the file.qvw)

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
vchuprina
Specialist
Specialist
Author

Hi Daniel!

Thank you for your answer. My distribution is for QVS.

I did a few changes to the qlik application (you can see the list below) and replaced the old version with an updated version.

After this, I receive a distribution issue.

I have this issue only on the Production server (which is more loaded), on the test server, everything is fine.

  • Removed Credit Management sheet. Sheet ID – sh_credit_management 
  • Removed Credit Management pivot table. Object ID – CH36 
  • Removed Dimension list - %ShownCreditManagementDimension 
  • Removed OnOpen triggers related to %ShownCreditManagementDimension field 
  • Removed ‘Clear’ button actions related to %ShownCreditManagementDimension field 
  • Added Siebel Sold-By dimension 
  • Merged Account Receivables and Credit Management sheets 
  • Added Credit Blocked, Siebel Credit Hold, Credit Limit, Credit Exposure, Credit Limit used %, Company group, Document Type dimensions 
  • Grouped dimensions based on AR dimension grouping -Final.xlsx file in Customized table selection window 
  • Grouped dimensions based on AR dimension grouping -Final.xlsx file in Pivot tables 
  • Added separate tab for Nprinting reports - to keep old sorting order. Sheet ID - sh_nprinting
  • Added separate Aging Report pivot table for Nprinting - CH35_NP 

Regards,

Vitalii

Press LIKE if the given solution helps to solve the problem.
If it's possible please mark correct answers as "solutions" (you can mark up to 3 "solutions").
Chip_Matejowsky
Support
Support

@vchuprina,

Task still failing?  Can you attach the task log or snippet of task log showing errors/warnings?

 

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!
Daniele_Purrone
Support
Support

Hi @vchuprina !
If the server load is the problem, you might choose to distribute to folder, instead. You'd need, of course, to pick up one of the document folders as destination.
This way, you'll bypass the QVS service so you won't have to worry about its load.

If you'd rather troubleshoot this, you'd need to check the task logs, as suggested by @Chip_Matejowsky . If they show any error QVS side, you'd need to check the QVS Event logs at around the same time.
However, in most cases, switching to distribute to folder will solve this.
As mentioned 

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.