Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
Skip to main content

Announcements
Join us to spark ideas for how to put the latest capabilities into action. Register here!
cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous
Not applicable

Doc CALs showing multiple sessions (documents) per user

Hi all,

On QV 10, using the QEMC management console > Status (tab) > QVS Statistics > Select server:

Open Documents tab is showing a count of 19 uses (for example), but when I go to the 'Active Users' it is showing 10 individual 'Name's, but one of those names listed has a count (Number of Documents) as 10.

Does anyone know why this happens, and how to resolve (excluding a reload which resets it)?

Thanks,

Sam

10 Replies
bogdanionut_ior
Contributor III
Contributor III

We also have the same problem, where the sessions keep on accumulating for the documents. This is because we have unchecked the "Allow only one copy of document in memory". Maybe you also have some reloads during the day, and at the end of the reload, the server pushes the newly refreshed document in memory, but it does not drop the old one, so that users can work if they want on the old version. I don't know why at document timeout the sessions are not cleared and the memory cleaned. Maybe it is a bug...