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Document CAL

Hi,

A client have 20 Document CAL - all allocated to one document. But somehow they deleted that file, and the new one have another name. So now there's 20 Document CAL on the server, but none available to allocate.

How do you get the 20 back when the document is taken out of production?

I know they are stored in one of the .pgo files, but...

Best regards

Torbjörn Ungvall (@Ungvall)

Senior Business Discovery Manager

Advectas AB

1 Solution

Accepted Solutions
Not applicable
Author

Thanks,

Have tried this, but it didn't help. Solution was to stop QV server service - delete .pgo files in document root and QlikView server folder - and start the service again...

Best regards

Torbjörn Ungvall (@Ungvall)

Senior Business Discovery Manager

Advectas AB

View solution in original post

2 Replies
Anonymous
Not applicable
Author

Hi Torbjorn,

If you create a QlikView file with the same name as the previous production application you should be able to remove the Doc CALs assigned to it in QEMC and re-assign them to the new application. Then you can delete the file again.

Not applicable
Author

Thanks,

Have tried this, but it didn't help. Solution was to stop QV server service - delete .pgo files in document root and QlikView server folder - and start the service again...

Best regards

Torbjörn Ungvall (@Ungvall)

Senior Business Discovery Manager

Advectas AB