Document calls users

[#1]

hi,

I got this information

Document CALs available on server: 50

Document CALs not allocated on server: 15

but I only identified 14 users, how can I find the missing users?

[Peter_Cammaert]

Document CALs are allocated per User/Document combination. 14 users can each have three document cals.

And you should take into account that Document CALs may be allocated, but that doesn't mean they are in use already. It means that they are reserved for possible use by users visiting this particular document, and cannot be allocated to any other document. In your example, you have:

50 Document CALS in license

35 Document CALs allocated (reserved) to documents

14 Document CALs assigned (in use) from this pool of 35.

Peter

[#3]

I open each qvw and I only find one more license, I can´t find the other 30.

Document CALs available on server: 50

Document CALs not allocated on server: 15

Document CALs allocated to this document: 5

Document CALs embedded in document: 0

Document CALs assigned to users: 5

qvw1

Document CALs available on server: 50

Document CALs not allocated on server: 15

Document CALs allocated to this document: 2

Document CALs embedded in document: 0

Document CALs assigned to users: 2

qvw2

Document CALs available on server: 50

Document CALs not allocated on server: 15

Document CALs allocated to this document: 7

Document CALs embedded in document: 0

Document CALs assigned to users: 1

qvd 3

Document CALs available on server: 50

Document CALs not allocated on server: 15

Document CALs allocated to this document: 0

Document CALs embedded in document: 0

Document CALs assigned to users: 0

all others

How can I get a full list of this 35 users

[Ricardo_Gerhard]

It´s occur because you move or delete a QVW file with Document Call Allocated.

I need to use the flag pgoasxmlalso in seetings.ini

http://community.qlik.com/servlet/JiveServlet/download/389247-71620/How-To-Recover-Document-CALs-Ass...

Extracting PGO Data and Analysing License Allocation

Replace the file that was removed and release the document call.

[salto]

Hello,

Have a look at this tool: QlikView Server CAL Manager. Search for it in the forum, download it and set it up in your system. It wiull help you in your actual issue and in many others you may face in the future regarding license management.

Hope this helps!