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matthias_poehler
Contributor
Contributor

Download Page shows a blank page

Hello, the new Download-Page shows a blank page, only. I use Chrome and i have third party cookies enabled.

Help me, please.

 

Kind Regards

Matthias Pöhler

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1 Solution

Accepted Solutions
matthias_poehler
Contributor
Contributor
Author

Hi,
the problem was not solved. I got some further help from my colleages from the IT Dep.
They told me, that the web-Socket "download.us.qlikcloud.com" were blocked in our company. They had placed it on the white list and all thing works right.
They asked me if the are any other web-sockets, which we should place on the whitelist?
Best regards
Matthias

View solution in original post

3 Replies
MohammedImran
Support
Support

Hi @matthias_poehler Your access to the Download page seems fine. Please clear browser history/cache and log in again. Also, please ensure https://community.qlik.com/t5/Downloads/tkb-p/Downloads is added to the safe sites. You can also try accessing the page in different browsers and check whether it works or not. 

 

Please mark the answer with "Accept as Solution" if the issue is resolved. 
Chip_Matejowsky
Support
Support

Hi @matthias_poehler,

Checking in with you to see if you can successfully access the Qlik downloads page.  The downloads page was recently migrated from https://us-b.demo.qlik.com/download/ to https://community.qlik.com/t5/Downloads/tkb-p/Downloads.  If you continue to have issues accessing the website, then contact Qlik Customer Support.

 

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!
matthias_poehler
Contributor
Contributor
Author

Hi,
the problem was not solved. I got some further help from my colleages from the IT Dep.
They told me, that the web-Socket "download.us.qlikcloud.com" were blocked in our company. They had placed it on the white list and all thing works right.
They asked me if the are any other web-sockets, which we should place on the whitelist?
Best regards
Matthias