'Error – Error downloading the document list' in iOS App

[#1]

Hi,

I am trying to connect to my qlikview dashboard via the QV iOS App. Though am able to access this through the Safari browser, I am not able to open the same in the iOS app. It gives an error with message 'Error-Error downloading the document list'

In the app, I have used the ip address of the AWS instance as the Access Point and used my credentials as 'domain\xxxx.xxxx'. With respect to some of the server configurations - we have "authentication as "Login", Type  as "Ntlm", Prohibit anonymous, NTFS authorisation"

Versions of Qlikview iOS App is 2.1.3 and iOS version is 8.4.1.

Appreciate a response to this. Thanks in advance.

regards,

raghu

[Vinay_Kapoor]

Hi,

What version of QlikView did you install on the AWS instance?

Regards,

Vinay

[Bill_Britt]

Hi,

Are you using IIS or QVWS?

Bill

[ychandu1]

Hi,

We experience the same issue. We are on 11.20 SR6 and the web server is IIS. Please help

Regards

Chandrashekar