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2021-09-20
04:38 AM
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Error: The SMTP server requires a secure connection or the client was not authenticated
Hello,
I'm trying to send test email from QMC and I get the following error:
The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Must issue a STARTTLS command first. u25sm16635343wmm.5 - gsmtp
I am using:
smtp.gmail.com
Port: 587
Domain\MyID
Network password
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1 Solution
Accepted Solutions

Digital Support
2021-09-27
02:13 PM
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@MK97, it looks like the following may be needed:
Configuring Publisher to be able to make SSL connection to an SMTP email service
Help users find answers! Don't forget to mark a solution that worked for you! If already marked, give it a thumbs up! 🙂
822 Views
2 Replies

Support
2021-09-20
12:35 PM
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@MK97 Take a look at this link: https://stackoverflow.com/questions/17462628/the-server-response-was-5-7-0-must-issue-a-starttls-com...
If the issue is solved please mark the answer with Accept as Solution.
885 Views

Digital Support
2021-09-27
02:13 PM
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@MK97, it looks like the following may be needed:
Configuring Publisher to be able to make SSL connection to an SMTP email service
Help users find answers! Don't forget to mark a solution that worked for you! If already marked, give it a thumbs up! 🙂
823 Views
