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Not applicable

Error while reloading the QlikView from publisher

Hi all,

We are getting the below error mesage from the QEMC, while publishing the reports. This reports was working fine two days ago.  We have not made any change in the

server settings.

Please could you help us how to fix this issue.

(2012-07-03 07:58:09) Information: Failed to allocate new QlikView Engine. Retrying (2)! Current usagecount=4 of 4

(2012-07-03 07:59:09) Information: Failed to allocate new QlikView Engine. Retrying (2)! Current usagecount=4 of 4

(2012-07-03 08:01:09) Information: Failed to allocate new QlikView Engine. Retrying (2)! Current usagecount=4 of 4

(2012-07-03 08:04:10) Information: Failed to allocate new QlikView Engine. Retrying (2)! Current usagecount=4 of 4

(2012-07-03 08:08:11) Information: Failed to allocate new QlikView Engine. Retrying (2)! Current usagecount=4 of 4

Please let us know if any more information is required.

Thanks,

Sijo Joseph

1 Solution

Accepted Solutions
Bill_Britt
Support
Support

Hi Sijo,

That is correct. However, you should only set this for the number of processors you have, but there is a limit set by Microsoft of 10. If you have more than 10 there is a registry setting that has to be changed.

Bill

Bill - Designated Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

View solution in original post

12 Replies
Bill_Britt
Support
Support

Basically, you don't have a QVB available to do the task. If you look you can see that the 4 that is allotted is in use.

Current usagecount=4 of 4

How many processor do you have in the server?

Bill

Bill - Designated Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Not applicable

Thanks for the details.

Is this means we should only run 4 jobs at a time. If we run more than 4 will it fail / hang?

Please find the details updated in in our QEMC settings.

Max number of simultaneous QlikView engines for distribution - 4

Max number of simultaneous QlikView engines for administration: -20

Thanks,

Sijo Joseph

Bill_Britt
Support
Support

Hi Sijo,

That is correct. However, you should only set this for the number of processors you have, but there is a limit set by Microsoft of 10. If you have more than 10 there is a registry setting that has to be changed.

Bill

Bill - Designated Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

View solution in original post

eurofactor
Contributor II
Contributor II

Hello Bill Britt,

could you tell me which reg settings should be done?

Regards,

Bill_Britt
Support
Support

Please remember you are editing the registry and you need to make a backup before starting. I would take the time to look at the Microsoft Knowledge Base articles to get a better understanding of what you are doing.

Desktop Memory Heap Registry change:

Change the registry setting:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\SubSystems\Windows

Change the GDI and User handle max count in the registry to SharedSection=1024,20480,2048

%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows
SharedSection=1024,20480,2048 Windows=On SubSystemType=Windows
ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3
ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off
MaxRequestThreads=16

Default is 1024,3072,512 in x86 or 1024,20480,768 in x64

Read more on http://blogs.msdn.com/ntdebugging/archive/2007/07/05/desktop-heap-part-2.aspx

Read more about Desktop Heap on:
http://blogs.msdn.com/ntdebugging/archive/2007/01/04/desktop-heap-overview.aspx

Bill - Designated Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
eurofactor
Contributor II
Contributor II

Thanks a lot for the quick answer....

Bill_Britt
Support
Support

No problem, I hope it helps..

Bill

Bill - Designated Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Emmanuelle-Bustos

Bill Britt

Or anyone else knows if this works for QVS 10 as well as QVS 11 ?

Bill_Britt
Support
Support

Yes, this should work on version 10 as well.

Bill - Designated Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.