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Help with QV upgradation

Hi

In my organization we are in the process of moving QV 10 to QV 11; does anyone tell me what precautions or steps should we fillow to avoid the problem.

Thanks

1 Solution

Accepted Solutions
Not applicable
Author

Below are the steps to upgrade existing QlikView (QV) server to new stable QV server version.


1. First download the stable QV server and desktop installer from the QlikView site available at http://www.qlik.com/download   Make sue that server and desktop version is same.


2. In-order to start the up-gradation activity first stop all the QlikView related services running in the service panel. (You will find 5 services running)


3. If you have task setup to reload and distribute documents, then make sure you have a backup of the QVPR directory. It is located at C:\ProgramData\QlikTech\ManagementService


4. Keep the license serial number, Control number and owner name (which you earlier used to register the QV server, you can find it in QMC) with you.


5. Keep the username and password details of the user, whose account you are going to use to run the QV services.


 

6. Start the installation of new QV server by double clicking on the MSI/Installer, make sure to select "remove previous version" option.


 

7. Provide the required information like owner name, user account during the installation.


8. Once you are done with the installation, restart the computer and check all the QV services are running fine with the user account mentioned by you.


9. Access the QlikView Management Console (QMC) and upgrade your license by providing the serial number and control number information. Check User CALs allocated to the end users, reassign if not available. Check all the reports via QV Access Point.


Regards,

View solution in original post

4 Replies
Bill_Britt
Support
Support

The biggest thing is if you have task setup to reload and distribute our documents is to make sure you have a backup of the QVPR directory. It is located at C:\ProgramData\QlikTech\ManagementService

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Not applicable
Author

Hi Bill,

Thanks for your reply.

I didn't find any QVPR folder under the mentioned path but yes there are other directories like QEMC, QMC, QMCCommon and QVPR related DLLs; do i need to take backup of these.

michael123
Partner
Partner

There are several pages on upgrading in Server manual. Please check there for procedure.

Not applicable
Author

Below are the steps to upgrade existing QlikView (QV) server to new stable QV server version.


1. First download the stable QV server and desktop installer from the QlikView site available at http://www.qlik.com/download   Make sue that server and desktop version is same.


2. In-order to start the up-gradation activity first stop all the QlikView related services running in the service panel. (You will find 5 services running)


3. If you have task setup to reload and distribute documents, then make sure you have a backup of the QVPR directory. It is located at C:\ProgramData\QlikTech\ManagementService


4. Keep the license serial number, Control number and owner name (which you earlier used to register the QV server, you can find it in QMC) with you.


5. Keep the username and password details of the user, whose account you are going to use to run the QV services.


 

6. Start the installation of new QV server by double clicking on the MSI/Installer, make sure to select "remove previous version" option.


 

7. Provide the required information like owner name, user account during the installation.


8. Once you are done with the installation, restart the computer and check all the QV services are running fine with the user account mentioned by you.


9. Access the QlikView Management Console (QMC) and upgrade your license by providing the serial number and control number information. Check User CALs allocated to the end users, reassign if not available. Check all the reports via QV Access Point.


Regards,

View solution in original post