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Hello !
Since yesterday I have had problems when creating new user (calls and nameds)
I would like to know how to solve the problem below:
"An unhandled error occurred.
Validation of QDSSettings object failed: QDSGeneral.ClusterInfo must contain at least one item"
My license is valid for both, the server and the publisher. and I still have 3 named and 10 calls available.
May this this issue that we are facing an instability on installation?
Is there any xml file corrupted?
Can you help me?
I appreciate any tip you can provide me
Best regards
I have the same problem and tried all sugesstions - still got the error. By now I am using the original folder to place my docs, but it's a temporary solution.
Please, help!
Hi Krasi,
What version of QlikView are you on?
Initially I was on 11 sr4, then upgraded to 11 sr5. Also tried to downgrade to 10r5 but I had issues with the QVWS.
Did you try checking file QVPR\QDSCluster.xml
Hi Diego,
What exactly do I have to change in the file QVPR\QDSCluster.xml. I have 3 QlikView servers in the file.
BR
Fredrik
Hi,
This normally is caused by a issue with your QVPR database where you have invalid GUIDs. Best to contact support for their help.
Bill
We had a similar issue some time ago and, after some troubleshooting, our QV team found out that some of the parameters for the QV servers were not updated: We had a migration a month before then (to a new server, but keeping the same QV Version) and everything seemed to be working fine... but when we needed to add a new publish folder we couldn't; then, some new users reported that they couldn't access to the dashboards (they were not getting the licenses)
Hope this helps.
Bill, I think you are right, this happend to one of my customers today trying to add a new mounted folder. I did a restore from a previous QVPR and everything works fine now. Thanks!
Alfredo