Hello We seem to have a problem with the DSC. Occasionally an error occurs when saving a very large QVD file.
In the EventLog you can see that at the same time the distribution service cannot access the DSC. DSC Service is offline.
But the DSC service still seems to be running. There was no message that the service was stopped. Furthermore you can see on the Active Directory server that the Kerberos authentication has expired and has been renewed. The question I ask myself is, does the expiration of the Kerberos authentication lead to the DSC not being reachable? Does the inaccessibility of the DSC lead to a QVD file not being created? Thanks for the support. Bastian
It's just guessing - the storing of this large file prevents the authentication-check which is probably repeated each n (milli) seconds (maybe with a further loop to trial it n times) before it failed with an error-message and the qds-error is then an aftereffect ... I assume this may be configured in some way but slicing the qvd might be a more practically approach.
If in fact you are running 12.30.20300, I would highly recommend you update to the SR9 release, which is build 21000, as the SR you are running did have known stability issues etc., and that is most likely what you are experiencing I believe, so I would say update first, then proceed from there if the issue persists in this case. If there is a problem with your LDAP/Directory, that could cause the DSC to have issues as well, so I would also check to be sure with the Directory team what may be going on with the access to it too.
You said QVD in your post, but you are actually reloading a QVW and I assuming you are also trying to distribute it via Publisher after the reload, and in that case the QDS/Publisher must have access to the DSC in order to lookup the users/groups designated to have access to the QVW file in order to validate them, so if that fails, the distribution will fail.
Hopefully this helps, shout if you have questions.
To help users find verified answers, please do not forget to use the "Accept as Solution" button on any post(s) that helped you resolve your problem or question. I now work a compressed schedule, Tuesday, Wednesday and Thursday, so those will be the days I will reply to any follow-up posts.