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diagonjope
Partner - Creator II
Partner - Creator II

Issue with QVS 11.2 SR9 not looking into Doc assignments after checking NU CALs...

Greetings!

We have a user with Doc CAL assigned but QVS is dennying access to the server.  According to the logs, QVS looks into NU CALs, finds that the user doesn't have one and then denies access to the server.  Apparently, QVS never goes on to look at whether or not the user has a Doc CAL assigned.  The server is configured for no dynamic license assignment.  There are plenty of available Doc licenses in the server - but all the NU CALs are assigned.  There are no missing licenses.

1 Solution

Accepted Solutions
diagonjope
Partner - Creator II
Partner - Creator II
Author

Hi Andrew,

Thanks for the follow-up.  We upgraded to a more recent version of QVS and the problem went away.

Cheers,

--José

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3 Replies
awhitfield
Partner - Champion
Partner - Champion

Hi Jose,

did you manage to resolve this issue?

Andy

awhitfield
Partner - Champion
Partner - Champion

What's the exact error message that you're getting?

Andy

diagonjope
Partner - Creator II
Partner - Creator II
Author

Hi Andrew,

Thanks for the follow-up.  We upgraded to a more recent version of QVS and the problem went away.

Cheers,

--José