Update our community license to a bunch of user document cals
Right now, we're experiencing two issues :
Some accounts receive the error Message "Failed to open document, for unknown reasons
The accounts that don't experience this, get "Lost Connection to Server" very frequently (every time a data restriction is made).
We use ticketing and DMS Mode. The Client is ZeroFootprint Ajax.
EDIT : We have a testserver as well, running SR7. On the testserver, no such behaviour shows... for that reason I guess my problems must be license-related...Does anybody have any idea what I could do?