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AlexandreParisot
Contributor
Contributor

License Problem

Bonjour,

Nous avons un problème de clé de licence.

Quand nous ouvrons Qlikview Desktop, nous avons le message suivant : "Qlikview n'a pas pu récupérer d'informations de licence valides concernant votre clé de licence. Veuillez contacter le support de Qlikview."

Voir pièce jointe.

Que devons-nous faire ?

Cordialement,

Alexandre

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1 Solution

Accepted Solutions
Maria_Halley
Support
Support

@AlexandreParisot 

I checked your license, you are trying to add a QlikView Server license. To license QlikView Desktop you either have to have a separate QlikView Desktop license or you can lease a license from the server.

There is a great article that talks about this. See QlikView Desktop License

 

 

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2 Replies
Maria_Halley
Support
Support

@AlexandreParisot 

I checked your license, you are trying to add a QlikView Server license. To license QlikView Desktop you either have to have a separate QlikView Desktop license or you can lease a license from the server.

There is a great article that talks about this. See QlikView Desktop License

 

 

Jill_Masinde
Support
Support

@AlexandreParisot  Did the the information provide by Maria help resolve the license issue?  To help users find verified answers, please don't forget to use the "Accept as Solution. Thank you!