Hi Yann,
First of all, I want to give you a big thumbs up for describing your issue. You clearly states your environment and which service you are on. Then you clearly have examined the log files and pinpointed the areas related to the issue. This makes it so much easier to have an idea on what is the root cause.
Secondly, I just want to tell you that I am part of the team how spent a fair amount of time about a year ago redesigning the work order handling in QlikView.
So, now to your issue. My thought on this is that first thing you need to get working is getting rid of the error in QMS "The remote server returned an unexpected response: (413) Request Entity Too Large".
This is the work order communication between QMS and QDS giving this error. Basicly QDS is telling QMS that the message sent was too big. There two settings that can help you here.
MaxReceivedMessageSize
WHERE:
This is configurable both for QMS and QDS (note! only present by default in QMS config file, but you can add it QDS also)
WHAT:
This sets the limit how big messages can be received.
RECOMMENDATION:
You should try to increase this value. Your IT enviroment might have restrictions on how big this can be. Use the same value both in QMS and QDS.
EXAMPLE:
C:\Program Files\QlikView\Management Service\QVManagementService.exe.config and C:\Program Files\QlikView\Distribution Service\QVDistributionService.exe.config
<add key="MaxReceivedMessageSize" value="262144"/>
QMSChunkSize
WHERE:
This is configurable for QMS.
WHAT:
This tells QMS how to split up the Work order when sending it to QDS. Lets say you have 240 tasks and QMSChunkSize is 100 (default). Then QMS will split it up into 3 messages. Task 1 to 100, Task 101 to 200 and Task 201 to 240.
RECOMMENDATION:
You should try to decrease this value. Downside to lowering this is that it will take longer time to send the work order (due to more messages).
EXAMPLE:
C:\Program Files\QlikView\Management Service\QVManagementService.exe.config
<!-- Message size for QMS workorder -->
<add key="QMSChunkSize" value="100"/>
To summarize, first try increasing MaxReceivedMessageSize. If this fails, then move to decrease QMSChunkSize.
Hint! After doing a config modification, you can easily test the work order communication by pressing "Send Work Order" button in QMC (System - Setup - Distribution Service - Advanced).
Dictionary:
QMS - Management Service
QDS - Distribution Service
Work Order - All task definitions
QMC - Management Console.
If all this still does not remove your issue, then you should contact Support. Tell them to open up a Problem Investigation and refer to me. This will enable us to dig deeper into your issue. I have some ideas, but lets save it for now.
