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asharppresidio
Contributor
Contributor

QV12 Safari Issues

Hi

Recently we upgraded to QV12 and have found an issue with our users who are on Macs and using Safari. It prompts them to log in but when they enter their credentials nothing really happens the box for credentials just pops up again. Wondering if anyone else has run into this and if so how did you resolve? 

Thanks in advance!

Amy

1 Reply
Daniele_Purrone
Support
Support

Hi! 
We have many customers using Safari and QlikView 12 without issues.
What version of QlikView are you using exactly? What do the logs say?
Just in case, have you tried cleaning up the browsers's cache?

Thanks!

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
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