QlikView Server unable to lease a licence to a different domain user

[marcello]

Hi all,

UI am facing the following problem.

I have installed  QlikView server in a specific domain (let's say DomainS).

A User belong to another Domain (let's say DomainU)

In LDAP service i read DomainU users but it seems the user is tored not as DomainU/username but as DomainS/username.

The server is not able to lease a licence cause it said that the assigned cal user diffres from the user who requested the lease.

Can anyone help me ?

Thanks in advance, Marcello

[marcello]

Hi Albert, the error they face is the Personal Edition message

You can check in the attachment files.

I can not try a different identity actually cause only one server admin is allowed to interact with the server and configured in the domain.

Cheers, Marcello

[Bill_Britt]

Hi,

Is there a two way trust setup between the domains?

[Chip_Matejowsky]

Hi @marcello,

What is the full build version of QV Desktop and QV Server (i.e. 12.60.20100)? There was a defect (QV-22449) with License Lease using Alternate Identity in version 12.60 that was fixed in 12.70.

Best Regards

[marcello]

Hi Chip,

The qv desktop version is 12.70.20100.0 while qv server is May 2022 sr 1

Regards, M

aArcello

[marcello]

Hi Chip,

the QVServer version is May 2022 sr1

the QV Desktop version is 12.70.20100.0

Cheers, Marcello

[Albert_Candelario]

Good morning @marcello,

Thanks for the updates.

I am not asking to use a different user, but use the Alternative option to put such user as domain\user as you have mentioned it belongs to a different domain from where the server is.

Another option you could try is opening the Access Point in the QlikView Desktop and then open an app, that is an alternative method to lease the license as well. Is the option 2 of the KB I have shared:

"Option 2: (If custom authentication mechanism is used - v10 SR4 and later)"

How To Lease A License From QlikView Server To Qli... - Qlik Community - 1710251

Kindly, let us know if this works as well as the version as @Chip_Matejowsky has mentioned.

Cheers,

Albert

[marcello]

Hi Albert,

may be my poor english but I really do not understand what you mean saying ".... use the Alternative option to put such user as domain\user as you have mentioned it belongs to a different domain from where the server is"

My user is in the domain B and the server in the domain A .... what i have to do ?

Regarding option 2 , again i do not understand how to se access point.

The versions are :

QlikView Server: May 2022 SR1

QlikView Desktop; 12.70.20!00.0 

Cheers, Marcello

[Bill_Britt]

Need to check  "Allow dynamic CAL assignment" for this to happen.

[Albert_Candelario]

Hello @marcello ,

Basically you need to follow the steps listed on the article:

1. Open the QlikView Desktop client
2. From the menu, goto Settings > User Preferences
3. Go to the Locations tab and select QlikView Server AccessPoint (URL)
4. Click the Modify... button
5. Enter the URL to the QlikView AccessPoint, configured using Custom Authentication
6. Click OK
7. Click Apply then OK
8. From the menu, go to Tools > Open QlikView AccessPoint
9. Login using the custom credentials
10. Open a document if a User CAL has not already been assigned. The license is now leased from the QlikView Server
11. Close and relaunch QlikView Desktop client. You should now be able to work with local documents and the client is fully licensed.

As well as ensure the setting @Bill_Britt  has mentioned is enabled on the QMC.

Please let us know if any further doubt.

Cheers,

Albert

[TradeLabelSoftware]

Capacity-based licensing provides a predefined allotment of time to access QlikView that can be used by identified or anonymous users.