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roshan11450
Partner
Partner

Qlikview AccessPoint Stuck and shows 'Loading Content' continuosly

Hello All,

I am facing loading content issue on access point.

Did all the possibilities provided on community but still i am able to facing the issue.

Current QlikView version April 2020 SR1.

Please help to resolve this issue.

AccessPoint.PNG

 Thanks & Regards,

  Roshan Mhatre 

5 Replies
Maria_Halley
Support
Support

@roshan11450 Roshan,

Not having all  the details it is hard to pinpoint what the issue is on your site,

since this issue can have many different causes.

Basically there is an issue between the webserver and the QVS.

If you are using IIS there are some helpful tips here, can you confirm that this is one of the things that you have already tested?

You can also get this if the QVS is overloaded and can't reply to the webserver (IIS or Qlikwebserver)

Take a look in the Webserver logs and the QVS logs to see if there are any clues.

Maria

 

 

 

roshan11450
Partner
Partner
Author

Hi Maria,

We are not using IIS server and checked the logs files but did not get any clues.

When I am inspecting, page stuck on accesspoint.aspx.

AccessPoint.PNG

 

Regards,

Roshan Mhatre

Lucas_Gatling
Support
Support

@roshan11450  this article should help you troubleshoot your issue. https://support.qlik.com/articles/000003719

 

If the issue is solved please mark the answer with Accept as Solution.
roshan11450
Partner
Partner
Author

Hi @Lucas_Gatling ,

Thanks, I've checked the article and did not find any help from this.

Chip_Matejowsky
Support
Support

Hi @roshan11450,

If you are not able to resolve the issue by following the knowledge base articles, then suggest you reach out to Qlik Support and create a case.

Best Regards

Sr. Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!