Qlikview connection on Ipad problem

Report Inappropriate Content · ‎2012-12-10

Hello everyone

I have a user that cannot open the QV app on Ipad, when he connects what it does is that it sort of runs forerver!!

when I try to open the same link on my computer it works.

what do you think seems to be the problem?

Bill_Britt · ‎2012-12-10

Is he using the Ipad client or going through the accesspoint?

Bill

Bill - Principal Technical Support Engineer at Qlik
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Report Inappropriate Content · ‎2012-12-10

First of all thanks for your reply, and yes it's the Ipad client that causes the problem, the accesspoint works just fine, what do you think doesn't work in the Ipad client?

Bill_Britt · ‎2012-12-10

What version of QV server are you running?

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

Report Inappropriate Content · ‎2012-12-10

the version is 11 I guess.

Report Inappropriate Content · ‎2012-12-10

The iPad client seems to work only starting v11 SR 2

Bill_Britt · ‎2012-12-10

Meriem,

You need to validate that. The Ipad client only works with version 11

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

Report Inappropriate Content · ‎2012-12-10

I don't understand, what I can not validate something I don't know. How would I know the version of QV server used?

Report Inappropriate Content · ‎2012-12-10

Finally it was a link problem, it worked finally. But thanks anyway for your participation and your help.

Thanks Bill

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