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salimep88
Contributor
Contributor

Qlikview perfomance dashboard not updating

Hi,

Am new to QlikView product and  We are facing an issue with QlikView  publisher that  not updating the performance dashboard even the jobs are successfully completed  but nor reflecting the dashboard ,  we checked the database and conformed there are transactions belongs today date  

 

what could  be the reason for not updating the dashboard even though job are successfully completed ?   ( in processed directory  we see the latest transactions ) 

kindly advise us  which logs we need to provide you for your further analysis

 

Thanks

Salim

Labels (4)
2 Replies
Maria_Halley
Support
Support

@salimep88 

Quick question, do you mean the governance dashboard?

Or did you build your own document for monitoring?

 

salimep88
Contributor
Contributor
Author

Hi Maria, 

we have   custom one for  dashboard , which call rest of the document records

Thanks

Salim