Qlikview server : Services DSC & QVWS down, Reload engine down
I have a qlikview palteform 11 on a W2008 OS with a licence server . The name of server is srs2ro-vmpilote For some time these two services appears in red (status disconnected , Failed to contact the service).
I have an orange headband(banner) which indicates " Two or more services are down "
Having looked on the forum those errors, I modified in the Qlikview management console the URL of the two services in (system/setup/ ) by replacing the name of the machine by 'localhost' . I restart the computer . The services are now green but the banner indicates "Reload Engine@srs2ro-vmpilote is down'
I saw nothing convincing on the forum for this error. Somebody has an idea ?. Thank you
There are some known issues with long machine names and QlikView services. I'd recommend you to log a case with firstname.lastname@example.org and in any case, rename the computer if possible to a smaller name, without any non alphabetic character. Localhost and the IP address will do, since there is no issue in resolving the name of the computer.
The bit in the message about Clustering is a red herring, it will always do this if you do anything to the QVS URL. (the reason why Clustering is mentioned is that normally you'd only modify this screen when adding nodes to a cluster).
You should have a Control Number that was supplied to you with your Licence Key.
I have a scenario where my Server Name does not content non-alphabet character and the length of my Server Name also within 8 character, unfortunately, QVW Reload Failed and Reload Engine Down message are constantly happened.
I had the same issue yesterday, I think in my case was that my computer name has a space, but I haven't been able to rename it. However, it got fixed by rebooting and reentering user name and password in services