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Root cause of services going down on windows 2008 R2

I dont know whether it has something to do with the qlikview services not responding but other than this I didnt observe any unusual event. This is happening frequently. Can someone please help regarding what should be the reason behind services was not responding and restarting them worked.

11 Replies
pover
Luminary Alumni
Luminary Alumni

How much RAM (GB and % of total RAM) is QVS.exe using? 

Karl

paul_scotchford
Specialist
Specialist

What is your server Config? (I assume not a virtual!)

Bill_Britt
Support
Support

Hi,

Have you check you log files to see if you can see anything there that will give you a hint?

Bill

Bill - Designated Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
aveeeeeee7en
Specialist III
Specialist III

It is surely a RAM based issue and increasing Virtual Memory is also not a Permanent Solution.

Since Qlikview is a RAM based Tool, I will suggest you to increase the RAM and Memory size.

It will definitely fix your issue.

Regards

Aviral Nag

Not applicable
Author

Its 128 GB and QVS.exe is using 40 GB.

Not applicable
Author

I have checked the log file but no luck.

Not applicable
Author

Its a Virtual Server and  it has 128 GB RAM.

Bill_Britt
Support
Support

Hi,

Make sure the QVS logs are set to high in the QMC. This will cause a restart so need to make sure you do this after hours. Then the next time it happens check the logs.

Bill

Bill - Designated Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Not applicable
Author

Sure. I will try that option. As of now it is set to Medium.