Section access and local system log on

[canmarroig]

Hi, we have a problem with Qlikview server 11.

Qlikview services are running on local system account and we have section access inside documents. When we schedule tasks in QMC we receive the following error:

....

(2012-11-13 11:43:13) Information: Allocated QlikView Engine successfully. Current usagecount=1 of 4, Ticket=2177

(2012-11-13 11:43:13) Information: Loading document "C:\ProgramData\QlikTech\SourceDocuments\KPI_CRM.qvw" (5.54 Mb)

(2012-11-13 11:43:14) Error: Document open call failed. The document might require username and password.

(2012-11-13 11:43:14) Information: Attempted to load the document without data.

(2012-11-13 11:43:14) Error: The document failed to open. Bad Username and password is the most likely cause of this problem.

(2012-11-13 11:43:14) Information: Closed the QlikView Engine successfully. ProcessID=5188

.......

We have checked in the configuration task the flag "section access" with user and pswd but we don't know which user match with local system account.

Can anybody help us? Tks

[Bill_Britt · Accepted solution]

The user has to have Admin rights to the document. You can either put the service account into section access or use a the section in setup and input a user name and password that is in the section access.

Bill

[canmarroig]

Tks!