Server Event Log Error 300

[r3iuk]

System is V11.2 SR12

We are seeing intermittent ID 300 errors in the application event log coming from the QlikViewServer service with the following details:

SE_LOG: User - GetStringS: Failed to LookupAccountName. Domain (\\<ourdomain>), Name (<servername>\ADMINISTRATOR). System Error: No mapping between account names and security IDs was done.

There does not appear to be any effect on the general operation of the server from a user's perspective.

All the QlikView services are running under the local administrator account.

I have an Active Directory LDAP connection configured in the QMC for our domain, do I need any other configuration for the DSC for the local accounts?

Any ideas on how these errors can be addressed?

Thanks.

[r3iuk]

PS... The error looks to be occurring every 20 minutes

[pablolabbe]

Have same issue ? Did you found a solution ?

[pablolabbe · Accepted solution]

It´s bug  when using a local account as the Qlikview Server service account !

Solution comes in SR13.

[r3iuk]

Thanks for the information.  I've recently raised a case with Qlik for this.   How did you find out that this is a bug?

[pablolabbe]

Hi Mike,

  I found it in the knowledge base available at support portal.

[r3iuk]

Thanks Pablo,

This one presumably: https://qliksupport.force.com/apex/QS_CaseWizardKnowledgeArticle?id=ka5D00000008WYrIAM