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Hi All,
We're deployed with all of our timeout settings set to 30mins, but users are still getting dropped after 5 mins:
20161125T151313.000Z | 20161128T104431.000Z | 4 | 700 | Information | Session stop reason: Socket closed by client |
20161125T151313.000Z | 20161128T104431.000Z | 4 | 100 | Notice | CAL usage: Named CAL session for user "DOMAIN\ADAM.DAVIES" stopped |
We do access via an F5 which we think is the issue but just want to confirm that the above message is Qlik thinking the user has disconnected and not Qlik disconnecting the user?
And the answer for anyone who comes here in the future was
There's a global tcp profile for all tcp sessions outbound that has an idle timeout of 360 secs
We got exactly the same with 300 secs, thanks for the heads-up.