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AG-gugelbisolutions

Unable to Install QlikView Desktop on Windows 11

Hi there, I'm having trouble deploying QlikView Desktop on Windows 11. I tried both with the last release (May 2021) and with an older one, the one a had on the system when upgrading Windows 10 to Windows 11 (November 2017 SR7).

The result is this

AGClassis_0-1649697377294.png

Thanks

P.S. I have already checked this post (https://community.qlik.com/t5/QlikView-Administration/Qlikview-desktop-April-2020-installation-issue... but I don't see the "Unblock" button.

Labels (2)
2 Solutions

Accepted Solutions
Chip_Matejowsky
Support
Support

The steps I provided are from Qlik Support article https://community.qlik.com/t5/Knowledge/QlikView-Desktop-installer-fails-with-The-Windows-Installer-...  So if you're still experiencing this issue, suggest that you open a case with Qlik Support.

 

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!

View solution in original post

AG-gugelbisolutions
Author

I found the solution. Basically @Chip_Matejowsky gave me the right direction, but the last instruction was wrong: the file to be executed is not the .exe we find the the temporary folder, but the MSI !

In practice, follow this article.

Thanks

View solution in original post

6 Replies
Chip_Matejowsky
Support
Support

Hi @AG-gugelbisolutions,

Try the following 3 steps:

  1. Launch the installation.exe file, but don't proceed with the installation
  2. While .exe is still up, open Windows File Explorer and navigate to %Users%\<YourUserName>\AppData\Local\Temp\<HexFolderName> (see below example taken from my computer
    C:\Users\wmy.QTSEL.000.001.002\AppData\Local\Temp\{7AADB239-62BF-463F-B661-DE715F3991C0}
  3. Find QlikViewDesktop_x64Setup.exe and run this executable

Please report back on the results.

 

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!
AG-gugelbisolutions
Author

Thanks @Chip_Matejowsky , but it doesn't work.

Chip_Matejowsky
Support
Support

You receive the same Windows Installer pop-up?

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!
AG-gugelbisolutions
Author

Yes, exactly.

Chip_Matejowsky
Support
Support

The steps I provided are from Qlik Support article https://community.qlik.com/t5/Knowledge/QlikView-Desktop-installer-fails-with-The-Windows-Installer-...  So if you're still experiencing this issue, suggest that you open a case with Qlik Support.

 

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!
AG-gugelbisolutions
Author

I found the solution. Basically @Chip_Matejowsky gave me the right direction, but the last instruction was wrong: the file to be executed is not the .exe we find the the temporary folder, but the MSI !

In practice, follow this article.

Thanks