Unable view the dashboards in QlikView AccessPoint portal via google chrome / Edge

[pkmycv1uiz]

Dear all ,

Please assist we are unable to view the dashboards in  QlikView AccessPoint portal via google chrome / Edge .

please find the attached screen. Thanks !

[marcus_sommer]

There are no clients listed above the document state button. Maybe all are disabled for this application within the qmc.

- Marcus

[pkmycv1uiz]

Marcus,

Thank you for responding...

Can you brief me more on the issue?  

[marcus_sommer]

You should see clients like:

and this could be controlled an the application-level within the qmc by documents.

- Marcus

[Maria_Halley]

@pkmycv1uiz

If I set the default preferred client to "download" I get almost the same problem, documents will not open, but I do still get the clients listed.

[Bill_Britt · Accepted solution]

Hi,

In the Source Document tab open the task you have set up and go to the server >>> Availability tab. This is where that setting is at (see attached image).  If the settings are checked, then delete the document  .meta file. The rerun the task.

[pkmycv1uiz]

Thank you all for your inputs the issue resolved by ticking the option "Full Browser and Small Device Version" for this document .

[Bill_Britt]

Hi,

Please mark my answer using the "Accept as Solution"

Thanks