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noluju8
Contributor II
Contributor II

Update version 12.10 to 12.20

Hello, 

We update our Qlikview from 12.10 to 12.20 but our apps don´t work, all our tables are loading but if we refresh the browser the table loads the info.

We tried to load the app using the new version but it didn´t work.

Somebody could help me with this?

Regards.

Labels (1)
1 Solution

Accepted Solutions
Chip_Matejowsky
Support
Support

Hi @noluju8,

We're looking into the Uncaught TypeError: Cannot read properties of undefined (reading 'id') error, so hopefully we can find something regarding it. Note, per the QlikView Product Lifecycle article that David previously shared with you, v12.70 has already reached end of life on May 10, 2024 and is no longer supported. Suggest you upgrade to either v12.80 or v12.90. 

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!

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8 Replies
noluju8
Contributor II
Contributor II
Author

The error that show the console is the following:

Uncaught TypeError: Cannot read properties of undefined (reading 'id')
at Qva.Mgr.container.Paint (QvAjax.js:428:277011)
at Qva.Mgr.object.PaintElem (QvAjax.js:428:312028)
at Qva.Mgr.object.PaintTree (QvAjax.js:428:312415)
at Qva.Mgr.object.Paint (QvAjax.js:428:295480)
at Qva.PageBinding.PaintTree (QvAjax.js:428:62754)
at Qva.PageBinding.PaintTree (QvAjax.js:428:63029)
at Qva.PageBinding.Ready (QvAjax.js:428:57735)
at Qva.PageBinding.Ready (QvAjax.js:428:59924)
at xmlhttp.onreadystatechange (QvAjax.js:428:133627)
Qva.Mgr.container.Paint @ QvAjax.js:428
Qva.Mgr.object.PaintElem @ QvAjax.js:428
Qva.Mgr.object.PaintTree @ QvAjax.js:428
Qva.Mgr.object.Paint @ QvAjax.js:428
Qva.PageBinding.PaintTree @ QvAjax.js:428
Qva.PageBinding.PaintTree @ QvAjax.js:428
Qva.PageBinding.Ready @ QvAjax.js:428
Qva.PageBinding.Ready @ QvAjax.js:428
xmlhttp.onreadystatechange @ QvAjax.js:428
XMLHttpRequest.send (async)
attemptRequest @ QvAjax.js:428
Qva.DoAjax @ QvAjax.js:428
Qva.PageBinding.Send @ QvAjax.js:428
(anonymous) @ QvAjax.js:428
setTimeout (async)
Qva.PageBinding.Ready @ QvAjax.js:428
xmlhttp.onreadystatechange @ QvAjax.js:428
XMLHttpRequest.send (async)
attemptRequest @ QvAjax.js:428
Qva.DoAjax @ QvAjax.js:428
Qva.PageBinding.Send @ QvAjax.js:428
Qva.PageBinding.Load @ QvAjax.js:428
Qva.PageBinding.LoadBegin @ QvAjax.js:428
Qva.PageBinding._Send @ QvAjax.js:428
Qva.PageBinding.Set @ QvAjax.js:428
Qva.Mgr.object.Set @ QvAjax.js:428
Qva.Mgr.listbox._EndSelect @ QvAjax.js:433
End @ QvAjax.js:433
Qva.Events.AddClickEvent.longpressOk @ QvAjax.js:433
(anonymous) @ QvAjax.js:428
fn @ QvAjax.js:25
dispatch @ QvAjax.js:25
elemData.handle @ QvAjax.js:25

 

David_Friend
Support
Support

if I recall correctly there are major changes in 12.20, however its been out of support for a long time as well, are you planning to continue using QlikView? If so should move to a supported version.

https://community.qlik.com/t5/Product-Lifecycle/QlikView-Product-Lifecycle/ta-p/1826339

Chip_Matejowsky
Support
Support

Hi @noluju8,

Are you receiving this error when opening a QVW file on the AccessPoint? Or, are you receiving this error when opening the QlikView Management Console (QMC)? Can you please upload a screen capture of the error? Thanks!

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!
noluju8
Contributor II
Contributor II
Author

That error shows in the Access Point when we open the QVW file. It doesn´t show any error message in the QMC.  I attach the screenshot of the error. That error appears in the console of the browser, the browser that we made the test are Chrome, Edge and Firefox and it showed the same error.

 

marcus_sommer

Are there any extensions applied - especially document ones? What happens if you creates a complete new application - with just a few inline dummy-data and a table-box + one or two list-boxes in the UI - does it work? Further helpful might be to switch to the web-view within the desktop client - it may work or returning a more useful error-message.

noluju8
Contributor II
Contributor II
Author

The app doesn't have extensions, we create a new app and it works perfectly, also we are updating the server to 12.70v in order to check that the app works.

Chip_Matejowsky
Support
Support

Hi @noluju8,

We're looking into the Uncaught TypeError: Cannot read properties of undefined (reading 'id') error, so hopefully we can find something regarding it. Note, per the QlikView Product Lifecycle article that David previously shared with you, v12.70 has already reached end of life on May 10, 2024 and is no longer supported. Suggest you upgrade to either v12.80 or v12.90. 

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!
noluju8
Contributor II
Contributor II
Author

Thanks, my app works upgrading the version, I take your suggestion to use v12.80 and it works.