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User disappearance in Assigned CALs - why?

I have OEM-QlikView Server Small Business Edition on server. When I add in assigne CALs new user and refresh page - the user is disappears. Do you have any idea why this is happening?

And I think that from this reason I can't lease licence in another computer. (I have problem with this too.)

1 Solution

Accepted Solutions
Peter_Cammaert
Partner - Champion III
Partner - Champion III

Do you ever click the Apply button that is present in the bottom right corner of every page? Don't forget that these are AJAX-controlled web pages. Selecting Refresh before clicking the Apply button will revert all information to the server state it had before you made any changes...

Peter

View solution in original post

7 Replies
Giuseppe_Novello

Monika,

Can you give details how are you adding the user?

Gio

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
Not applicable
Author

Yes, it is: System->Licenses -> QV OEM Server ->  Client Access Licences -> Assigned Cals -> then I type username and click on "Assign Cal" button.

Not applicable
Author

Silly me. I didn't click Apply buton. Now everything is OK.

swuehl
MVP
MVP

In QMC (QlikView Management Console), you generally need to press the 'Apply' button on lower right of the page to apply any changes. Have you done this before refreshing?

Peter_Cammaert
Partner - Champion III
Partner - Champion III

Do you ever click the Apply button that is present in the bottom right corner of every page? Don't forget that these are AJAX-controlled web pages. Selecting Refresh before clicking the Apply button will revert all information to the server state it had before you made any changes...

Peter

awhitfield
Partner - Champion
Partner - Champion

Ha Ha - the 'APPLY' button always catches us out !! 

Andy

Peter_Cammaert
Partner - Champion III
Partner - Champion III

After all these years, it still bites me every so often. I guess it's just to keep me alert.