Web Ticket, administrator and dynamic update

[rospigliosi]

Hi,

I have a dashboard that works fine, i call him from a web application with the ticketing system.

The problem is that my dashboard has a macro that makes a dynamic update.

The dynamic update works only if the user is member of the windows qlikview administrator group.

When I open the dashboard with the ticket it seems that qlikview does not understand that the user is member of the qlikview administrator group.

Does anyone meet that problem?

[#2]

Hi,

I'm facing the same problem while opening my dashboard with a ticket.

With my windows account, member of qliview administrator group, the dashboard and dynamic update work fine.

When i tried the use of a ticket, the dashboard works fine but not the dynamic update, even if this ticket is generated by a user member of QlikView Administrators.

Do you find any solution ?

Thank you for your answer.

[rospigliosi]

Hi,

no, I even ask to support and there is no solution.

Perhaps in a next release or service pack of QlikView...