Why does QlikView Server connect to aws cloud?

[aleksandrabersa]

Hello,

our IT department detected that QlikView Server (April 2019 SR1) tries to connect to a specific location in amazon cloud. We  have on premise setting (QlikView server with publisher) and don't have anything in the cloud.  I checked documentation but couldn't find any information about it.

Can someone explain, why is this happening? What is the reason for it?

Thank you!

[Chip_Matejowsky · Accepted solution]

Hi @aleksandrabersa,

QlikView April 2019 introduced dual licensing mode for use with both QlikView and Qlik Sense which is performed by the License Service.  See the below snippet from the QlikView April 2020 Release Notes:

New License Service component for QlikView April 2019
In QlikView April 2019 or later, a new License Service component is delivered together with QlikView. This
service is used when the signed key is used for product activations. The License Service will connect to a
License Backend Service, hosted by Qlik, for product activations and Entitlement Management. This
activation process is required for using a unified licensing solution. The new activation process is currently optional for QlikView Server. The use of this activation process is also required if you want to use the new Professional and Analyzer Users licenses (user-based) and Analyzer Capacity licenses (capacity-based) introduced with QlikView April 2019.

The License Service uses port 443 for accessing the end-point at https://license.qlikcloud.com and retrieving license information.

Best Regards

[aleksandrabersa]

I suspected that could be the reason, but wanted to make sure.

Thank you very much!