Why should logon on the server via service account from RDP for the Qlik server installation or upgrade ?

[kommusiv]

We have been faced few issues while installing QlikVew server with admin access .Qlik Tech team suggested that issue will be resolved by accessing server via service account .

Here my Question is why should we logon to the server via service account from RDP?

Please suggest me to enhance my knowledge on this .

Thanks in advance,

Siva K

[Ray_Strother · Accepted solution]

Hello,

This is best practice as to ensure the service account has access to all the files required for Qlikview functionality. In most cases this doesn't matter , however it's best practice. Remember that many companies secure down their environments via different methods and these methods can affect permission down the file level for accounts.

Hopefully that helps.

[Bill_Britt]

Hi,

To add to Ray point, the service account needs to be a domain account and is a member of the local machines Administrator Group.