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Windows event log

Hello,

I have warnings from QVS in the Windows event log saying the message cannot be found : here is an example, does anyone knows waht I have to do to get the detailled message in the Windows event log.

Thanks,

The description for Event ID ( 123 ) in Source ( QlikViewServer ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: E:\Maquette QlikTech\Applications; User=SACEM\lecoqn, ImpLev=1; .



1 Solution

Accepted Solutions
StefanBackstrand
Partner - Specialist
Partner - Specialist

This is an indication that the components that QVS shall use to interact with the Windows event viewer interfaces are not properly registered or used. This is actually a confirmed bug in both 8.50 and 9.00, but today I wouldn't hope for a fix until after SR1, unfortunately.

/edit. The actual ID 123 could be that QVS is set to point on a document folder that doesn't exist, and is more a warning than an error message.

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5 Replies
StefanBackstrand
Partner - Specialist
Partner - Specialist

This is an indication that the components that QVS shall use to interact with the Windows event viewer interfaces are not properly registered or used. This is actually a confirmed bug in both 8.50 and 9.00, but today I wouldn't hope for a fix until after SR1, unfortunately.

/edit. The actual ID 123 could be that QVS is set to point on a document folder that doesn't exist, and is more a warning than an error message.

Not applicable
Author

ok, many thanks.

Not applicable
Author

FYI, I read your post because I was running into the same issue and actually resolved the problem. The issue is most likely that in the registry the QlikViewServer key is missing from HKLM\System\CurrentControlSet\Eventlog\Application

Add the key QlikViewServer under Application and then, under the QlikViewServer key, add a new Expandable String Value named EventMessageFile that points to your Qvs.exe file (eg. C:\Program Files\QlikView\Server\Qvs.exe).

Next, add a new DWORD value named TypesSupported with the value of 7. Exit out of the registry and reboot the server and you should be good to go.

StefanBackstrand
Partner - Specialist
Partner - Specialist

This is absolutely correct, and a very good detective work, Chad.

I just need to point out that you forgot the "Services" path in the key. The correct path is: HKLM\System\CurrentControlSet\Services\Eventlog\Application.

I am not sure if this already is our R&D department's solution for this bug, but I will certainly make sure that they get this information. Thank you.

Not applicable
Author

We have many messages from QlikViewServer V10 SR2 in Event Viewer just like this (by just like this, I mean that the description for the event cannot be found), and I just check the registry and these entries are already in place.  It doesn't seem to work.  😞

The dedicated QlikView server is running Windows 2003 R2 x64 SP2.

UPDATE: I just discussed this with QV support and they have confirmed that this problem has re-surfaced in V10 and in the V11 beta.  (The registry work-around worked for V9.)