Skip to main content
Woohoo! Qlik Community has won “Best in Class Community” in the 2024 Khoros Kudos awards!
Announcements
Join us at Qlik Connect for 3 magical days of learning, networking,and inspiration! REGISTER TODAY and save!
cancel
Showing results for 
Search instead for 
Did you mean: 
daveatkins
Partner - Creator III
Partner - Creator III

cannot upgrade QlikView desktop because cannot access file from previous version install

How do you resolve error on upgrading the desktop software when windows installer complains

The feature you are trying to use is on a network resource that is unavailable.

Click OK to try again, or enter an alternate path to a folder containing the installation package 'QlikViewX64.msi' in the box below.

C:\Users\someuser\AppData\Local\QlikTech Installations\{DD87B33B-3C77-4187-A229-048123507D14}\

I have run into this before and forget how to resolve. The problem is caused from a long-ago install by another user and the files not cleaned up I guess. 

Labels (1)
1 Solution

Accepted Solutions
daveatkins
Partner - Creator III
Partner - Creator III
Author

1 Reply
daveatkins
Partner - Creator III
Partner - Creator III
Author

I found this microsoft tool which resolves the problem by cleaning up the registry!

https://support.microsoft.com/en-gb/topic/fix-problems-that-block-programs-from-being-installed-or-r...