setup document Cals on virtual server

[ali_hijazi]

Hello

I'm having problems with assigning document cals to users

whenever I assign a new user, in the summary the number of document cals assigned to users remains 0

I thought there might be a problem in the setup of document cals

or is it due to the fact that I'm working on a virtual server?

[stephencredmond]

Hi,

Virtual shouldn't make a difference to this.

I presume that you have assigned a number of document CALs to the document?  What happens if you change this number?  Does that work?

Might be a corrupt .META file.  Maybe rename it and try again?

Regards,

Stephen

[ali_hijazi]

Hello

yes I was trying to assign document cals to the document several times just testing what could happen but the this didn't work

what is this .Meta file

where can I find it?

please advise